Nowhere is this truer than across the primary-secondary care interface. Every day, GPs see many patients with different complex conditions. A decision to refer to secondary care is the GP’s best guess on the most appropriate next step in that patient’s care plan. However, if a GP had easy access to specialist advice when they need it, on 40% of occasions, that decision to refer would be different. This access to specialist advice would save 36,000 patients being referred every day. IT solutions will help deliver this access.